Contact information
CONTACT US
We'd love to hear from you.
Whether you have questions about products, pre-orders, shipping, returns, or your existing order, our support team is here to help.
Customer Support
Email:
info@ChaosRising.store
Website:
ChaosRising.store
Support Hours
Monday – Friday
9:00 AM – 5:00 PM (Business Days)
Response times may vary during product launches, holidays, and high-volume periods.
Order Support
When contacting us regarding an order, please include:
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Order Number
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Full Name
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Email Address Used During Checkout
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Brief Description of Your Inquiry
Providing this information helps us respond more quickly.
Pre-Order Questions
For inquiries regarding pre-orders, release dates, allocations, or product availability, please contact us using the email above.
Returns & Refunds
For return or refund requests, please review our Return & Refund Policy before contacting support.
Business Inquiries
For partnership, wholesale, or business-related inquiries, please contact:
info@ChaosRising.store
We aim to respond to most inquiries within 1–3 business days.